FAQ(s)

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WiFi connection problems

Q: Data Loggers using WiFi, are suddenly experiencing connection problems.

A: First, check if your WiFi AccessPoint is blocking outgoing traffic.

If not, check the WiFi module version.

In the Maintenance menu: -> Comport-Terminal -> OB Accessory port.

Now, the version of the WiFi module can be obtained with the AT command “AT+GMCR”.

If the module version is lower than V3.0x (as listed below), it might be a TLS issue.

AT+CGMR

“2.0.0-208”

OK

Unfortunately, the WiFi module can’t be upgraded and has to be replaced by a module with a WiFi chip version 3.0x (or higher).

AT+CGMR

“3.0.0-062”

OK

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