Privacy policy

Are you under the age of sixteen?

If you are younger than sixteen years old, you cannot use our Website and Services without the permission of your parents or legal guardian.

Personal data

To offer our Website and Services we process personal data. Personal data means any information relating to an identified or identifiable natural person. This definition used in our Privacy Policy is not identical to the definition of Personal Data as stipulated in the Relevant Legislation for reasons of readability.

Your permission

We can store your data at various moments, for example when you visit our Website, create an account via our Website or use our Services or when you contact us. We are allowed to process your data because we ask your permission via this privacy policy. We will not process your data without your consent, unless we are legally obliged to do so.

Why we collect information?

We use the information we collect in various ways, including to:

• Provide you with the required service
• Invoice you for our services
• Respond to your questions or comments
• Provide, operate, and maintain our Website and Services
• Improve, personalize, and expand our Website and Services
• Understand and analyze how you use our Website and Services
• Generate user statistics
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the websites and application, and for marketing and promotional purposes
• Find and prevent fraud
• Exercise our rights resulting from the agreement

We will not use your personal data for other purposes, unless the further processing of the personal data is compatible with the purposes for which this data was originally processed.

What information do we collect?

To use our Website and Services, we ask for the following data:

• Your name
• Your e-mail address
• Your IP-address
• Your Company name
• Your telephone number

We can also store the following non-personal data if you use our Website:

• The type of your browser
• The operating system that you use
• The internet service provider

Newsletter

YDOC B.V. offer a newsletter. That way, you are fully informed of news and development. We use an opt-in system. Every time we send you a newsletter you have the possibility to unsubscribe from the newsletter. Via the links in the bottom of our newsletter.

We will only use your personal data for the purposes listed above or any other purpose that is connected from here. This way, your data will never be used by us in an unexpected way.

Security

We work hard to protect your personal data from unauthorized or unlawful access, alteration, disclosure, use or destruction. That way, unauthorized persons do not have access to your data. We take the following measures to protect your personal data:

• Encryption of digital files that contain personal data
• Secure network connections with Secure Socket Layer (SSL) technology or a technology that is similar to SSL
• The access to the data is limited to the persons that need the data
• Back-ups of the data and employee confidentiality statements

How long do we store your data?

We shall store your personal data for as long as necessary to fulfil the purposes listed above. In no event will the personal data be stored longer than five years.

Transfer

We will only process your data within the European Union. We will only process your data outside of the European Union if the country has an effective protection level for your data. We will never transfer your data to other countries or other parties then described above.

Links

You may find advertising or other content on our Website that link to other websites. We do not control the content on these websites and are not responsible for the content or the privacy protection of these websites. We advise you to read the privacy policies of those websites.

Third parties

Our Privacy Policy does not apply to third parties, such as Facebook, Twitter, Instagram, YouTube, Google and Microsoft. We advise you to consult the respective Privacy Policies of these third parties for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Cookies

Cookies are little (text)files which are stored on your computer. Your web browser stores these cookies when you visit our Website. These cookies will be retrieved when you visit our website again. This allows our Website to recognise you as a previous visitor.

We may use cookies to improve your user experience on our Website. Cookies are essential for the operation of our Website, make sure that you can visit our Website safely and track bugs and errors at our Website.

You can change your cookie settings in your browser, if you don’t want cookies to be sent to your device. We will not save cookies if you visit our Website. Please note that some Website features or services of our Website may not function properly without cookies.